SLOTS JACKPOT ACCELERATOR™

Resort Advantage, the recognized compliance innovation leader, is proud to present the gaming industry's first mobile jackpot payout processing solution! Slots Jackpot Accelerator brings the entire jackpot payout process to winning patrons on the floor and helps get those patrons gaming again quickly!

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THE PROBLEM

As properties look to enhance their patron experience, while still meeting the additional regulatory burden to more closely monitor patrons' transaction activities, more and more complexity has been added to the jackpot payout business process. Traditionally, a significant amount of manual effort, hard copy forms processing, and monitoring / updating of internal business systems is required to complete a jackpot payout. This results in additional time and cost on the part of floor and cage staff to complete the entire process, potential errors in the collection of patron and forms data, and even potential regulatory fines. More importantly, the time that patrons are waiting for their jackpots to be processed results in a loss of revenues to the casino, as well as the potential for frustration on the part of the patron.

THE SOLUTION

Resort Advantage's innovative Slots Jackpot Accelerator (SJA) is a mobile device "app" that allows floor attendants to securely and efficiently bring the entire jackpot payout process to winning patrons at the gaming machine.

SJA enhances the experience of each winning patron, giving the property a unique customer service advantage. Notifying the floor attendant of the patron's player club status, jackpot details, current regulatory status, and historical transaction activity prior to arriving at the machine results in a more personal dialog with every winning patron.

SJA's simple wizard interface walks the floor staff through each required information gathering step in the payout process according to the business rules of the property. Using a mobile device's touch screen, camera, barcode reader, mag stripe reader and phone capabilities, SJA greatly reduces the manual effort required by floor, cage, and compliance personnel to process jackpots and can completely eliminate paperwork traditionally produced.

ANDROID, IOS, OR WINDOWS?

Resort Advantage announces the availability of Slots Jackpot Accelerator on a property's choice of mobile devices: Android, Apple IOS, or Windows Mobile. RA's exclusive partnership with Motorola Solutions brings the mobile device native cross-platform power of the RhoMobile development environment to the SJA app and RA's Customers.

NEXT-GEN MOBILE JACKPOT PROCESSING

Slots Jackpot Accelerator expedites the four key phases of the jackpot payout process and ensures complete auditability:

Jackpot Notification

  • Alerts floor attendants of patrons waiting with jackpots to be paid out and directs them to the floor location
  • Offers patron multiple payout type options; cash, cage check, marker payment, voucher, prepaid loyalty card
  • Prioritizes response for loyal players club members

Patron Engagement

  • Gathers / verifies patron IDs using image OCR
  • Instant accessibility to patron / machine history
  • Verifies patron SSN / OFAC / DML status real-time
  • Renders jackpot documents and collects required staff signatures electronically
  • Offers patron multiple payout type options

Payment Processing

  • Renders all required IRS forms (life-size form factor) on mobile device and captures patron signatures electronically
  • Workflow engine alerts cage staff to review / approve jackpots online and auto-notifies floor attendants of approval to proceed
  • Auto-generates cage checks for patrons requesting portions of payout in a casino check
  • Optionally prints IRS forms and jackpot payout receipts on the gaming machine ticket printer
  • Optionally loads winnings onto prepaid loyalty card (powered by Sightline Interactive)
  • Prints IRS forms and jackpot payout receipts on the slot machine ticket printer
  • Auto-generates cage checks
  • Optionally loads winnings onto prepaid loyalty card (powered by Sightline Interactive)

Post-Payment Processing

  • Automatically e-files IRS forms accurately and timely via integration with Convey's Taxport
  • Provides patrons with secure self-service access to their historical IRS forms

BOTTOM LINE

Slots Jackpot Accelerator provides an unmatched patron experience enhancement opportunity for your property. Implementation of the SJA app within your mobile strategy results in the routine enforcement and complete auditability of your property's jackpot payout procedures and reporting requirements.

Resort Advantage's award-winning Complete FinCEN / IRS Compliance Solution continues to set the standard for regulatory compliance management as the solution of choice for the world's most prominent casino properties.

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